Veterinarian Assistant - Clinic Receptionist - Animal Services

Duties

(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)

• Greets clients and assist with animal check-in and discharge.
• Collect and enter client and animal information into clinic databases.
• Answer phones, return messages, and schedule appointments in software system.
• Provide program information and basic instructions to clients.
• Prepare daily medical paperwork and essential forms.
• Confirm appointments and organize next-day surgery packets.
• Process payments, issue certificates, and explain aftercare.
• Reconcile daily payments and prepare deposits.
• Maintain organized records and ensure data accuracy.
• Assist in the clinic as needed, including supervising animals recovering from surgery.
• Assist with surgical preparation, cleaning, and instrument sanitation as needed.
• Support patient care by cleaning kennels, restocking, folding laundry, and general clinic maintenance as needed.
• Provide hands-on assistance with basic animal care and post-operative monitoring.
• May be assigned to other county locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Must adhere to Federal, State, County and Local ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.

Minimums

Graduation from high school or possession of G.E.D. AND two (2) years' experience working in a veterinarian office assisting with animal spay/neuter surgery; OR certification as a veterinary technician.A comparable amount of education, training, or professional animal setting experience may be substituted for the minimum qualifications. Must possess a valid driver's license at time of appointment. Must possess a valid Florida driver's license within 30 days of appointment and maintain thereafter. Having met the minimum, the preferred candidate will have at least two (2) years of experience working in a high-quality, high-volume spay/neuter (HQHVSN) clinic environment.

How to apply

• Knowledge of proper care and handling of domestic species under stressful situations.
• Knowledge of veterinarian medical terms and medications.
• Ability to work efficiently in a high-quality, high-volume spay and neuter environment both in a stationary and mobile clinic environment.
• Ability to properly handle dogs and cats.
• Ability to correctly administer medication as directed.
• Ability to keep accurate records and utilize a computer.
• Ability to communicate effectively with the public.

• Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
• Ability to respond to emergency situations.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work under stressful conditions.
• Ability to interact effectively with others.
• Must be able to relocate to other county locations based upon operational needs.

ADA REQUIREMENTS:Mental Demands: Practical application of fractions, percentages, ratio and proportion. Read and understand safety rules, methods and procedures. Physical Demands: Work lifting and/or carrying objects weighing 50 pounds. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle. Hearing, speaking, stooping, kneeling, and reaching, finger dexterity. Environmental Demands: Mainly inside work. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.