City of Tampa
Public Safety Telecommunicator I
City of Tampa
You apply on the employer’s site.
Overview
This is beginning level communications work. Bargaining unit position. This is the entry level class in the Public Safety Telecommunicator series, which is typically used as a training classification and requires proficiency in performing tasks of higher than average difficulty. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to Public Safety Telecommunications II and initially exercise less independent discretion and judgement in matters related to work procedures and methods. While in training, work is usually supervised while in progress and fits an established structure or pattern. After the training period is complete, employees may remain in this classification in a part-time capacity or may advance to the level of Public Safety Telecommunications II based on demonstrated proficiency in performing the full range of assigned duties.
Duties
Answer emergency (9-1-1) and non-emergency telephone lines obtaining information, prioritizing and confirming the location of calls as well as making independent determination of appropriate action for processing all incoming calls for service, to include relaying pertinent information to the appropriate public safety response unit (police, fire, and/or emergency medical services/EMS) or providing callers with the appropriate advice or referral.
Skills
Working knowledge of: the methods, practices, and regulations pertaining to radio transmitting equipment operations; the city, and its geography.
Minimums
Graduation from an accredited high school or vocational school; or an equivalent combination of training and experience. Possession of some typing or keyboard skills. Preference may be given to individuals with previous experience or who are bilingual (English/Spanish). Successfully complete and maintain the State of Florida 911 Public Safety Telecommunications certification.
How to apply
A pre-employment test is required for all applicants considered eligible per the posted minimum qualifications. Following submission of your application, you will receive email notification of your eligibility status within three (3) business days. Applicants who meet minimum eligibility requirements will be provided test registration information. If you do not receive an eligibility status update within three (3) business days, contact Employment Services at 813-274-8911 for further assistance. HELPFUL HINTS FOR COMPLETING YOUR APPLICATION: Please register before you begin the application process. This will enable you to view and re-use information from previously submitted applications to complete and submit any future applications. Please make certain your application is complete and the information you provide clearly demonstrates that you possess the minimum job qualifications as stated in the job announcement. Resumes can be submitted in support of an application, but not in lieu of an application. Resumes and copies of certifications or other required documents may be attached to your online application.
Selection Plan
Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.
Public Safety / Dispatch / Mid