Part-time Academic Support Assistant/Embedded Tutor

Duties

• Provide direct instructional and technical support to professors during class, lab, and production sessions.
• Offer tutoring and one-on-one assistance to students with software, hardware, equipment, and concepts related to Digital Media course requirements.
• Assist students with Digital Media lab activities, assignments, and project workflows.
• Manage the checkout and return of media equipment and resources available for student use and classroom demonstrations.
• Prepare and set up lab materials, equipment, studio spaces, and supplies for class activities and demonstrations.
• Provide technical assistance and troubleshoot classroom computers, software, and equipment.
• Assist with installation, configuration, basic maintenance, and routine performance checks of equipment, hardware, and software.
• Maintain accurate equipment inventory records, including tagging, transaction logging, and reporting equipment performance issues.
• Assist faculty with classroom demonstrations, complex project setups, and student assessments as appropriate.
• Create or assist in creating high-quality video tutorials, documentation, instructional materials, and other resources that support the Digital Media curriculum.
• Provide support for departmental events, initiatives, and outreach activities.

Minimums

Required Skills:

• Demonstrated knowledge of Digital Media production practices, equipment, software, and classroom/lab workflows.
• Ability to establish effective working relationships with students, faculty, staff, and departmental leadership.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Good oral and written communication skills.
• Ability to explain technical concepts clearly and provide patient, effective one-on-one assistance.
• Ability to troubleshoot basic hardware, software, and equipment issues.
• Ability to work independently and collaboratively in a fast-paced instructional environment.
• Ability to handle equipment responsibly and follow safety procedures.
• General office and computer skills, including word processing, spreadsheets, databases, and online resources.
• Good human relations skills and ability to maintain confidential student information.

Working Conditions/Additional Information:

• Approximately 20 hours per week.
• This is a part-time, on-campus position supporting the Digital Media department.
• Work may occur in classrooms, computer labs, studios, and production spaces.
• Position may require lifting, carrying, transporting, and setting up media equipment and supplies.
• Position may require occasional participation in departmental productions, events, outreach activities, or activities outside regularly scheduled class sessions.

Required Education:

• Associate’s degree in Digital Media, Graphic Design, Film/Video Production, Multimedia, or a related field.

Required Experience:

• Experience with digital media equipment, production workflows, creative software, instructional technology, or related technical support is preferred.
• Relevant professional, academic, production, or laboratory experience may be considered in lieu of degree.

How to apply

Submissions that do not include all parts of the following required information will not be considered:

• a resume.
• an electronic job application (all sections MUST be completed).

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• To request Veteran’s Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. For information about the College’s equal access and equal opportunity policies and procedures, or to file a complaint, please contact: Title IX Coordinator 3425 Winter Lake Road Lakeland, FL 33803 863.669.2903 [email protected] For additional information, visit polk.edu/complianceWe encourage applicants to provide feedback on their experience or request help at [email protected].