2026-2027 Athletics Department, Athletics Ticket Office Student Assistant

Overview

Florida International University (FIU) (Modesto Maidique Campus) is seeking an individual to serve as a Federal Work Study Athletics Ticket Office Student Assistant. The successful candidate will assist the Athletics Department in all facets of Ticket office. Responsibilities will include but are not limited to:

• Assists processing ticket orders both in advance and on gameday at Athletic events.

• Assists with sales and renewals through client leads and community development

• Assists with selling Season Tickets and Group Tickets

• Provides excellent customer service

• Assists to maintain a prospect and opportunity pipeline to achieve annual sales targets and performance metrics

• Assists with all events ticket sales and troubleshooting.

• Organizes and maintains the ticket office

• Assists with Fan Experience during events.

• Assist the Sales/Marketing staff with duties as assigned

Desired Qualifications

• ability to lift heavy equipment, ability to stand or sit for a long period of time, ability to work outside
• flexible hours – nights, weekends & holidays

Who May Apply

• Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
• Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
• Upon credits decreasing, award being canceled, or graduating, FWS employment must end.

Work Schedule

Ability to work flexible hours as needed Ability to work occasional evenings, weekends and at locations outside of the University Ability to lift heavy equipment, ability to stand or sit or a long period of time, and to work outside

Advertised Salary

$15.00/Hour

Pre-Employment Requirements

Criminal Background Check This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check: Duties: Yes or No Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required)NoWill the position work within a Child Care center, medical facilities, etc. (Requires DCF Clearinghouse at a cost)NoWill the position work in a university sponsored Summer Camp? (Requires DCF Clearinghouse at a cost)?NoWill the position require entering any K-12 schools? (Requires public school system clearance)NoWill the position perform fiscal duties to include budgeting, accounting, or having direct access to cash, checks, gift cards and/or credit/debit cards to include making and/or receiving payments? (Expanded Background)YESWill the position have control over university-wide operational processes through functional roles or system security access (Information technology related functions, e.g., Web/Application Developer, IT Technician, Data/Systems Analysts etc.)?NoWill the position drive a university vehicle (including using the golf cart)? (MVR Check only)NoWill the position travel with student athletes to events?NoIs this designated as a position of special trust, responsibility, and sensitive location (Museums, Housing Residential Life, NFSTC, and working with and around minors etc.)?NoWill the position have system access to process payments, print or distribute checks, process corrections, or generate, update, or approve financial transactions that will result in the disbursement of university funds? (Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access)NoWill this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)NoWill the position support university sponsored research? (May require Research Extended Background Check)No

How to apply

Prospective Employee If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in " My Applications ". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume. *This posting will close at 12:00 am of the close date. Current Employee As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in " My Applications ". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. *This posting will close at 12:00 am of the close date.

Other Information

• Gaining experience in TechNotics ticket sales
• Valuable experience earned throughout the Athletics Department