Police Dispatcher

Duties

Essential Duties and Responsibilities

• Receive, evaluate, and prioritize emergency and non-emergency calls for service.
• Dispatch police units and relay necessary information promptly and accurately.
• Maintain constant radio communication with field officers, providing updates and support as needed.
• Operate computer-aided dispatch (CAD) systems, radio consoles, and related communication equipment.
• Record and maintain detailed logs of calls, officer status, and other relevant data.
• Provide the public with information or assistance, referring calls to other departments or agencies when appropriate.
• Monitor alarm systems, surveillance feeds, and other security-related equipment.
• Follow established protocols for emergency situations, including officer safety, medical emergencies, and public safety threats.
• Perform clerical and administrative tasks such as data entry, report filing, and record keeping.
• Maintain confidentiality of sensitive information and comply with all department policies and procedures.

Minimums

• High school diploma or GED required.
• Prior experience in dispatching, emergency communications, or law enforcement support preferred but not required.
• Knowledge of local geography and surrounding area helpful.